Alternatively, should you need any help or support in the handling of a loved one’s policy, please feel free to contact us via live chat and we will be more than happy to assist you.
To enable us to process any changes, or if necessary a cancellation, we will require the death certificate number or a copy of the policy holders death certificate. We may also require proof of executor. Please have these to hand when you contact us.
Alternatively, if you prefer you can write to us as the address below. Please send a letter including the policy holder’s full name and policy number, plus your contact details and a copy of the policy holders’ death certificate, and we will be in contact.
One Protect
First Point
Balby Carr Bank
Doncaster
South Yorkshire
DN4 5JQ
One Call Group
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